Everyone is wonderful, outgoing, helpful & have great customer service skills. Recently decided to open a new account at this branch & I couldn’t have kinder things to say about the young lady who set up my account. I don’t recall her name unfortuately, however I believe she is the only person who opens accounts so you can’t miss her. She has the most delightful personality & gave me some really great information & ideas. I truly appreciate her, it’s very few and far between that you have a great customer service experience or meet someone who is not only excellent at her job, but truly enjoys what they do. She made my whole day just by the interaction & exchange we shared.
Friendly People
Worst bank ever. If I could give no stars I would. They stole 900 dollars from my account without warning. I went to find out why and apparently they mistook me for another former customer. I have been to an attorney to try to get my money back. I also immediately dropped them and closed my account. The lovely girl people are speaking of in these reviews is the same girl who twice sent my debit card, pin number, and all my info to the wrong address before I had to finally go back and have the manger do it so it only took 2 months for me to get my debit card. I still have not received the checks I purchased, however. Someone out there has them though. Incompetent moronic assholes who take large sums of money out of your account without any warning or knowledge. I didnt even know banks could do that. Worst banking experience I have ever had. This is a horrible branch too. The manger is a drug addict. The staff can barely use a computer and they steal your hard earned money for no reason. Sucks!!!!!!!!!! Never ever allow your loved ones to use this bank if you care about them.
Helpful staff. Easily accessible atm.
Citizens Bank is a US Bank based in Langhorne, New Jersey. Citizens Bank is located at 2039 E Lincoln Hwy, Langhorne, PA 19047, USA.
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